All Systems Operational

Updated a few seconds ago

Messaging




Operational

Voice




Operational

Email




Operational

Contacts




Operational

Customer Portal




Operational

Connectors




Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

0

Maintenances Last 30 Days

Scheduled Maintenance

New External Maintenance on Telenet Group network on September 17, 2026 00:01 CESTPlanned Maintenance

Schedule

September 17, 2026 00:00 - 07:00 CEST
September 16, 2026 22:00 - 05:00 UTC

Components

Messaging

Services

Carrier Partners

Description

We would like to inform you that TELENET GROUP (Base and Telenet) has scheduled a maintenance on their network which might have an impact on your SMS Traffic. During that maintenance you might observe some delay in the delivery of the SMS towards Base (BE) and Telenet (BE). SMS will be queued at our side in case of connection issue with them. Planned start time: September 17, 2026 00:01 AM CEST Expected end time: September 17, 2026 07:00 AM CEST For any additional questions about this maintenance, please contact our customer support at support@naxai.com

History (Last 7 days)

External Technical issue on Orange (BE) network(s)Degraded Performance

Incident Status

Degraded Performance


Components

Messaging


Services

Carrier Partners



September 16, 2026 11:45 CEST
September 16, 2026 09:45 UTC
RESOLVED

We would like to inform you that Orange has confirmed today that the issue affecting their platform was resolved yesterday at approximately 14:30. As the incident has now been fully resolved, we are proceeding with its closure.

September 15, 2026 15:43 CEST
September 15, 2026 13:43 UTC
MONITORING

We would like to inform you that the issue affecting Orange (BE) appears to have been resolved. We are awaiting final confirmation from Orange Belgium and will provide further updates as soon as they become available.

September 15, 2026 14:10 CEST
September 15, 2026 12:10 UTC
IDENTIFIED

We would like to inform you that Orange (BE) has confirmed they are currently experiencing issues on their network. Their technical teams are actively investigating the situation and working to restore services as quickly as possible. We will keep you informed of any updates regarding this incident.

September 15, 2026 12:43 CEST
September 15, 2026 10:43 UTC
IDENTIFIED

We would like to inform you that we are currently experiencing issues on the Orange (BE) network(s) that might impact your SMS Traffic. Orange (BE) has been informed about this issue and is currently working to solve it. We will keep you updated on this issue by e-mail. You can also follow the status on our website: status.naxai.com For any additional questions about this incident, please contact our customer support at support@naxai.com