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0

Upcoming Maintenances

6

Incidents Last 30 Days

2

Maintenances Last 30 Days

History (Last 7 days)

Incident Notification: External Technical issue on Orange (BE) network(s)Degraded Performance

Incident Status

Degraded Performance


Components

Messaging


Services

Carrier Partners



October 7, 2026 11:39 CEST
October 7, 2026 09:39 UTC
RESOLVED

Orange (BE) has confirmed that the issue has been solved. We are closing the incident.

October 7, 2026 07:18 CEST
October 7, 2026 05:18 UTC
MONITORING

We would to inform you that the issue with Orange (BE) seems to be fixed. We will keep monitoring the connection to ensure the stability of the solution provided by Orange (BE). Do not hesitate to contact us if you have any question.

October 7, 2026 06:45 CEST
October 7, 2026 04:45 UTC
INVESTIGATING

We would like to inform you that we are currently experiencing issues on the Orange (BE) network(s) (including VOO) that might impact your SMS Traffic. Orange (BE) has been informed about this issue and is currently working to solve it. We will keep you updated on this issue by e-mail. You can also follow the status on our website: status.ringring.be
Technical issue on SMS network(s)Operational

Incident Status

Operational


Components

Messaging


Services

Carrier Partners



October 2, 2026 13:03 CEST
October 2, 2026 11:03 UTC
RESOLVED

We would like to inform you that issue with the delay of the Status Reports has been fixed. You will now receive the Status Reports in real-time as usual. The delivery status in the tools are still missing some updates and will be updates soon.

October 2, 2026 10:43 CEST
October 2, 2026 08:43 UTC
INVESTIGATING

We would like to inform you that we are currently experiencing delay on the treatment of the DLR (Status Reports) for the SMS. MT SMS are being treated and sent to the operators in real time but the DLR are received with some delays. Our technical teams are doing their best to solve this issue as soon as possible. We will keep you updated on this issue by e-mail. You can also follow the status here.
External Technical issue on Orange (BE) network(s)Degraded Performance

Incident Status

Degraded Performance


Components

Messaging


Services

Carrier Partners



September 30, 2026 23:42 CEST
September 30, 2026 21:42 UTC
RESOLVED

SMS delivery to Orange Belgium and VOO Mobile has been restored since 23:35 CEST. Queued messages have been delivered. Orange indicated the second interruption was caused by work to restore redundancy following the earlier incident.

September 30, 2026 23:35 CEST
September 30, 2026 21:35 UTC
IDENTIFIED

At 23:15 CEST, Orange Belgium (206-10) restarted the change it had rolled back earlier today, causing the same delivery issue. SMS delivery to Orange Belgium and VOO Mobile is currently impacted. We have escalated the incident to Orange with the highest criticality level. Messages are queued on our side and will be delivered automatically once the issue is resolved. Next update as soon as we have more information from Orange.

September 30, 2026 15:04 CEST
September 30, 2026 13:04 UTC
RESOLVED

We would like to inform you that the issue affecting Orange (BE) appears to have been resolved. We are awaiting final confirmation from Orange Belgium and will provide further updates as soon as they become available. New messages are being delivered in real-time, queued messages are progressively being sent to Orange

September 30, 2026 12:42 CEST
September 30, 2026 10:42 UTC
IDENTIFIED

Orange (BE) has been informed about this issue and is currently working to solve it. This outage also impacts VOO (BE), which shares the infrastructure with Orange network.

September 30, 2026 12:27 CEST
September 30, 2026 10:27 UTC
INVESTIGATING

We would like to inform you that we are currently experiencing issues on the Orange (BE) network(s) that might impact your SMS Traffic. We will keep you updated on this issue by e-mail. You can also follow the status on our website: status.ringring.be For any additional questions about this incident, please contact our customer support at support@ringring.be